1. The following general terms and conditions concern orders and purchases of products available on the website https://agricolaoliva.it;
  2. By accepting the terms of sale and confirming an order, the Customer declares:
    • to have read, understood and fully accepted without reservation the contractual conditions;
    • to authorize the seller to store, process, use and transfer to third parties the personal data contained in the order for the purpose of executing it.
  3. The seller guarantees that the information contained on the Website is accurate and up-to-date and that the products comply with the indications, specifications and photographs present on the Website.
  4. The sales contract is concluded by sending the Customer, to the email address indicated by the latter with the purchase order, the written confirmation of the shipment.
  5. The seller will consider any requests for cancellation of the order received before the Products are shipped to the customer.
  6. The prices of the Products, expressed in euros, will always be those indicated on the website, to which shipping costs must be added.
  7. Shipping and delivery costs may vary depending on the country and will be charged to the Customer at the time of shipment of the ordered Products, based on shipping rates.
  8. Payment will be made by the Customer at the time of shipment confirmation with a credit card or bank transfer.
  9. Product delivery will be made to the delivery address indicated by the Customer in the order.
  10. The products will be delivered within a few days of the order confirmation, provided that delivery times may vary depending on the destination country, times that in any case depend on the carrier.
  11. The seller reserves the right to refuse, suspend or cancel, at its sole discretion, the delivery or performance of any of the obligations arising from the sales contract, in case of alleged fraud, non-performance or violation by the Customer of obligations assumed with regard to previous orders and / or sales contracts.
  12. The Customer, if a final individual consumer, has the option to return the Products purchased on the online shop, without any penalty and without being obliged to give any reason, within fourteen (14) days from the day the Customer receives the Products in question.
  13. With the material return of the Products to the sender, the sales contract will be considered canceled for all purposes and all related obligations, rights or claims will expire, provided that if the returned Products are damaged, the seller will have the right to compensate for such damage with the payment of the Products already made by the Customer.
  14. To exercise the right of withdrawal, it is necessary to send an email to the address info@agricolaoliva.it in order to obtain authorization to proceed with the return.
  15. After receiving authorization, the Products must be returned to the seller, at the customer’s risk and expense, with a single shipment by courier or registered mail within 5 (five) days from the date of receipt of the return authorization at the address Contrada Finaiti snc, 96010 Solarino SR. In case of non-delivery of the returned package, the seller will ask the customer for proof of delivery, i.e. the receipt showing the signature of the person who received the returned package. If the customer does not provide proof of delivery, the seller cannot grant a refund.
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